In the "User groups" view, you can create new user groups, edit and delete the existing ones.
To create a new user group, follow these steps:
- Open "Settings > User groups".
- Click "Add New Group".
- Enter a unique name and possibly a description of the new group.
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Decide how the notifications should be sent:
- Push notifications
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Under "Duration", set the time that may pass before an escalation occurs and the next user from the group is notified.
- Click "Add user" to add a user to the group.
- Choose from the list the users that you want to add to the group and click "Save".
- To save the new user group, click "Save".
You can edit the groups, add and remove users at any time.