Supported cameras
You can find a list of supported and tested cameras in the specification sheet document.
Performance limits
Refer to the specification sheet document for performance limitations and more information.
CTI files are not supported
The CTI GenICam Connector is currently not supported by Vision Connector.
USB
USB cameras are not supported by the Vision Connector.
Accessing camera images
Vision Connector transmits images to external applications using ZeroMQ.
The MQTT databus is not supported by Vision Connector.
Network limitation error
The network has to be configured properly to have adequate capacity for data traffic. If the network is unable to manage the data efficiently, the camera(s) will not be able to provide images. If there are no images in the "Camera Stream" view after enabling the camera, check the logs for network errors.
A commonly occurring error in the case of bad network configuration is the following: "The buffer was incompletely grabbed". This can be caused by performance problems of the network hardware used, i.e. network adapter, switch or Ethernet cable. To fix this, try increasing the camera's "Inter-Packet-Delay" in the Transport Layer category to reduce the required bandwidth, and adjust the camera's Packet Size setting to the highest supported frame size.
Virtual IED is not supported
The Vision Connector App (VCA) only supports physical Industrial Edge Devices (IED). Virtual devices are not supported.
Frame loss during camera acquisition
Under certain camera setup conditions (hardware triggered, non-optimum network, multiple cameras), frame loss is possible. This is logged in the log file.
Sporadic issues with the timestamp value
Under certain network conditions, a 0 timestamp may sporadically be produced. This issue has been observed when PTP is enabled and the cameras are triggered using a hardware trigger.