Is it possible that the Open Target Device button malfunctions?

AI Model Manager Troubleshooting Guide

Portfolio
Industrial AI
Product
AI Model Manager
Software version
1.2.0
Language
en-US

In AI Model Manager, an "Open Target Device" button appears on Deployment Overview and the Device Overview pages. This button helps to navigate to a target device. However, the functionality of the button is highly dependent on the network settings of the device we would like to access.

The button will always list all the possible addresses which are set for the device.

It can happen that during the installation of the device, no IP address is set for the device, and only the remote access is set up correctly. This would mean that the device only receives a DNS address, which based on the network settings might not work. The button does not offer the use of Remote Access like the IEM offers it.